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General Promotion Terms

10Bet General Promotion Rules

  1. These 10Bet General Promotional Rules, Sports Bonus Terms, Free Bet Terms and Non-Deposit Bonus Terms are inseparably linked to our Terms & Conditions, of which they form a part, and their acceptance is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions.
  2. All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Skrill and etc.), shared computer (e.g. school, public library or workplace) and shared IP.
  3. A Customer’s total Account Balance is comprised of the aggregate of their Sports Cash Account, Casino Cash Account, Sports Bonus Account and Casino Bonus Account. Withdrawals cannot be made from either of the Bonus Accounts, but they can both be used to make wagers. Funds from the Sports Bonus Account can be used to place wagers on “Sports”, “Live Betting” and “Games” products and funds from the Casino Bonus Account can be used to place wagers on “Casino” products.
  4. Withdrawals may only be processed from your Sports Cash Account. Any withdrawals from your Casino Cash Account can only be made by first transferring your withdrawal amount to your Sports Cash Account and then requesting the Withdrawal be processed from the Sports Cash Account. Please note that any transfer of funds from the Casino Cash Account to the Sports Cash Account will be construed as a Withdrawal from the Casino Cash Account and may consequently result in the cancellation and forfeiture of “Casino” Product bonuses and promotions.
  5. Any wagers made are deducted from the Sports Cash Account or Casino Cash Account first, as the case may be. Real money funds will always be used to place wagers/bets before bonus funds.
  6. Unless otherwise specified, all bonus and promotion offers are only redeemable once per Customer and a Customer may have no more than one active Casino bonus and one active Sports bonus on his account at any given time.
  7. Any bonus and any associated winnings will be automatically removed from a Customer's account upon the Customer requesting a Withdrawal before meeting the rollover or eligibility requirements of the applicable bonus.
  8. Cashed-Out bets shall not contribute to meeting the rollover or eligibility requirements of any Sports promotion.
  9. If you wish to find out how much rollover requirement remains in respect of a given bonus, please contact Customer Service.
  10. If you wish to cancel an active bonus, please contact Customer Service. Please note that in such circumstances, any amount (in the Casino Bonus Account or Sports Bonus Account, as the case may be) attributable to the active bonus will be removed, including any associated winnings.
  11. All 10Bet bonuses and promotions are intended for recreational players and 10Bet may, in its sole discretion, limit the eligibility of Customers to participate in all or part of any promotion. 10Bet reserves the right to request identification verification documents, including a photograph of the Customer with his identification document, prior to crediting a bonus to a Customer’s account.
  12. 10Bet reserves the right to amend, cancel, reclaim or refuse any promotion at our discretion.
  13. All management decisions are final.
  14. Sports Bonus Terms


  15. Unless otherwise specified, you must rollover the amount of your deposit and the corresponding Sports Bonus funds five (5) times before the funds in your Sports Bonus Account are transferred to the Sports Cash Account and a Withdrawal of these funds may be made.
  16. Unless otherwise specified, you must fulfil the rollover requirements within 90 days of the bonus being taken up, otherwise the funds held in your Sports Bonus Account will be forfeited.
  17. Unless otherwise specified, to fulfil the bonus rollover requirements, all wagers must be made on odds of at least 3/5 (1.60) or higher, excluding any type of handicap (except 3Way Handicap), Forecast/Tricast and on Over/Under bets.
  18. Bets will only count towards rollover requirements once they have been finally settled.
  19. Any bet ‘win’ resulting from funds wagered from the Sports Cash Account is credited into the Sports Cash Account as 'stakes and winnings' up to the amount of the initial deposit used to claim the bonus. Any further realised gains (stake and winnings) exceeding the initial deposit amount, are credited to the Sports Bonus Account and continue to be subject to the remaining applicable bonus rollover requirements.
  20. Any bet profit resulting from mixed Sports Cash Account and Sports Bonus Account funds wagered, is credited into the Sports Bonus Account as ‘stake and winnings’ and is subject to the remaining applicable bonus roll-over requirements.
  21. Only once the roll-over requirements are met in their entirety, within the designated period of time, shall the Sports Bonus Account funds associated with the bonus be automatically transferred from the Sports Bonus Account to the Sports Cash Account and a Withdrawal of these funds may be made.
  22. Unless otherwise specified, should a Withdrawal from the Sports Cash Account be requested while there are funds in the Sports Bonus Account, the balance of the Sports Bonus Account shall be cancelled and forfeited.
  23. In circumstances where Customers transfer funds from their Sports Cash Account to their Casino Cash Account and the amount of such funds is not thereafter wagered at least twice before being transferred back to the Customer’s Sports Cash Account, 10Bet may confiscate such funds, if such transfer patterns are deemed, at its sole discretion, as irregular gameplay and/or bonus manipulation.
  24. 10Bet reserves the right to cancel the bonus eligibility, bonus amount and any associated bonus winnings of a customer or a group of customers following suspicious common betting patterns that could result in generating guaranteed profit and/or guaranteed bonus eligibility. This suspicious activity might include, without being limited to, common betting patterns across identical events/markets/selections that could be identified in one or across several accounts.
  25. Without derogating from anything stated herein, detection of an apparent relation between users, common betting pattern or any other abusive betting strategic which unfairly exploits or manipulates one or more bonuses or promotions offered by 10Bet (to be determined at 10Bet’s sole discretion) may result in the cancellation of the applicable promotion and any associated winnings, and may further result in the irreversible suspension of promotion and bonus eligibility.
  26. Sports No-Deposit Bonus


  27. Unless otherwise specified, you must rollover the amount of the No-Deposit Bonus awarded ten (10) times before the funds in your Sports Bonus Account are transferred to the Sports Cash Account and a Withdrawal of any of these funds may be made.
  28. The maximum withdrawable winnings from a Sports No-Deposit Bonus shall be five times (5X) the amount of the Sports No-Deposit Bonus credited to the Customer’s account.
  29. Any winnings from No-Deposit Bonus credited to a Customer’s Sports Cash Account may only be the subject of a Withdrawal upon the Customer making a deposit into his Sports Cash Account no less than the amount of the Sports No-Deposit Bonus from which the winnings were derived.

    Free Bet


  30. Unless otherwise specified, any winnings earned from a Free Bet shall be credited to a Customer’s Sports Cash Account, and are withdrawable. The Free Bet amount shall not be stake-returned.
  31. A Free Bet shall only be valid on specified bet types, sports, leagues or events – as stated in the specific promotion terms.
  32. No Free Bet may be used in portions. For example, if a €10 Free Bet is used for a €5 bet, then the unused €5 shall be forfeited.
  33. The Free Bet shall always be used prior to real money funds from the Sports Cash Account - for example, if a customer is placing a €20 bet and selects a €10 Free Bet token, while having a balance of €100 in his Sports Cash Account, then the total amount of the Free Bet will be used (€10) and €10 will be drawn from the Sports Cash Account.
  34. Any bet that satisfies the eligibility requirement to be awarded a Free Bet may not later be the subject of a Cash-Out.
  35. Any bet the subject of a Cash-Out shall not contribute to any eligibility requirement to receive a Free Bet.
  36. Bets placed on Asian Handicap or Over/Under, and are half-lost, shall not count towards the eligibility requirements of a Free Bet, when such conditions are considered for lost bets only or for missed selections in an accumulator.
  37. If a bet which contributed to the eligibility of a Free Bet has been cancelled, 10Bet reserves the right to remove the Free Bet from the Customer’s account and shall, in its sole discretion, determine whether the Customer may be eligible for the promotion again.
  38. If a bet contributing the eligibility of a Free Bet and a bet placed with the Free Bet cover opposite selections of one and the same event, any winnings shall be cancelled and forfeited.
  39. Combo and System Bets, regardless of the number of individual bets placed, may contribute to the eligibility requirement for only for one Free Bet. For example, if a customer places three singles, as one bet, they shall contribute to the eligibility requirement for only one Free Bet. Further, if a Customer places a system of three doubles and one treble, the bets shall contribute to the eligibility requirement for only one Free Bet.
  40. Any bets which contributed to eligibility requirement for a Free Bet shall not contribute to the eligibility requirement of any other offer.
  41. Unless otherwise specified, any bets placed shall contribute to the eligibility requirements of a Free Bet first, before contributing the eligibility requirement of any other offer.
  42. Casino Bonus Terms


  43. Unless otherwise specified, you must rollover the amount of Casino Bonus funds thirty (30) times before the funds in your Casino Bonus Account are transferred to the Casino Cash Account and a Withdrawal of these funds may be made.
  44. Unless otherwise specified, Customers must meet the rollover requirements within 15 days of the bonus being taken up.
  45. Stakes from all game categories on the 10Bet ‘Casino’ product will contribute towards the rollover requirements. However, some game categories will contribute towards roll-over requirements more than others.
  46. The contributing percentages are as follows:

    Game Category Stake % Contribution
    Slots (all varieties) 100%
    Progressive Slots 100%
    Scratch Cards 100%
    Arcades 100%
    Keno 100%
    Roulette (including Live Roulette) 20%
    Sic Bo 20%
    Card Games 10%
    Blackjack (all varieties excluding Blackjack Surrender) 10%
    Video Poker 5%
    Russian Poker 5%
    Baccarat (all varieties) 0%
    Craps 0%

    Examples:

    • A bet of €5 in Slots will be calculated as €5 for wagering requirements.
    • A bet of €5 in Roulette will be calculated as €1 for wagering requirements.
    • A bet of €5 in Blackjack will be calculated as €0.5 for wagering requirements.

  47. Any win resulting from funds gambled from the Casino Cash Account are credited into the Casino Cash Account as 'stakes and winnings' up to the amount of the initial deposit used to claim the bonus. Any further realised gains (stake and winnings) exceeding the initial deposit amount, are credited to the Casino Bonus Account and continue to be subject to the remaining applicable rollover requirements.
  48. Winnings resulting from wagers made from the Casino Bonus Account are credited back to the Casino Bonus Account. Any profit resulting from mixed Casino Cash Account and Casino Bonus Account funds gambled, shall be credited into the Casino Bonus Account as ‘stake and winnings’ and is subject to the remaining applicable bonus rollover requirements.
  49. Bets placed on the following games will not count towards the bonus wagering requirements: Castle Builder, Devil's Delight, Champion of the Track, Robin Hood, the Wishmaster, Eggomatic, Big Bang, Foresaken Kingdom, Tower Quest and Beautiful Bones. Profit accumulated as a result of placing bets on these games with the customer’s Bonus Account balance will be considered ‘irregular game play’ and will result in the forfeiture of all subsequently generated winnings from it irrespective of the account balance to which the winnings are added.
  50. Any bets placed for the purpose of building-up the feature value within a certain game using the customer’s Casino Bonus Account balance or profit generated from ‘Free Spins’ followed by redeeming of the feature value profit once no bonus wagering requirements are present will be considered ‘irregular game play’ and will result in the forfeiture of all subsequently generated winnings from the latter (For example – wagers placed on ‘The Wish Master’ game with an active Casino Bonus to trigger 3 ‘wishes’ which profit is subsequently collected in the Casino Cash Account balance once no bonus wagering requirements are present - with or without further deposits/transfers to Casino).
  51. Casino bonus rollover requirements are removed only upon the cancellation or expiration of the applicable bonus. In the event that Customer makes subsequent deposits into his Casino Cash Account while still having a balance in his Casino Bonus Account (greater than €0.00) the Customer shall contact Customer Service and ensure that the funds in his Casino Bonus Account are cleared from his balance prior to placing bets – otherwise, the initial bonus rollover requirements shall remain valid.
  52. Any winnings resulting from a Casino promotion which are then transferred from the Casino Cash Account to the Sports Cash Account, shall not, when transferred back to the Casino Cash Account, be a qualifying deposit for the purpose of any Casino promotion. Any winnings resulting from such transfer being inadvertently accepted as a qualifying deposit, shall be considered as a result of irregular gaming.
  53. Before any Withdrawal is processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for the purpose of meeting any roll-over requirements. Other examples of irregular game play include but are not limited to (1) placing single wagers equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met; and (2) placing large bets which result in a substantial gain followed by a drop in bet size equal to or more than seventy five percent of the previous average bet size until the bonus roll-over requirements have been met. Should 10Bet deem, at its sole discretion, that irregular game play has occurred, it reserves the right to withhold any Withdrawals and/or confiscate any associated winnings.
  54. 10Bet considers all of the above General Promotional Rules, and Sports and Casino terms to be fair. Should you require any clarification or advice regarding them, please contact Customer Support.
  55. Casino No-Deposit Bonus


  56. The maximum withdrawable winnings from a Casino No-Deposit Bonus shall be ten times (10X) the amount of the Casino No-Deposit Bonus credited to the Customer’s account.
  57. Unless otherwise specified, you must rollover the amount of Casino No-Deposit Bonus funds fifty (50) times before the funds in your Casino Bonus Account are transferred to the Casino Cash Account and a Withdrawal of any of these funds may be made.
  58. Any winnings from Casino No-Deposit Bonus credited to a Customer’s Casino Cash Account may only be the subject of a Withdrawal upon the Customer making a deposit into his Casino Cash Account no less than the amount of the Casino No-Deposit Bonus from which the winnings were derived.
  59. Customers must make a deposit of at least €10 before they can withdraw any winnings associated with a No-Deposit Bonus
  60. Free Spins:


  61. Any winnings from the Free Spins shall be credited to the Customer’s Casino Cash Account, with no rollover requirement. The value of the Free Spin shall not be stake-returned.
  62. The maximum withdrawable winnings from Free Spin, credited as a result of a single promotion, shall be €50. For example, if 50 Free Spins are credited together, then the maximum cumulative withdrawable winnings shall be €50.
  63. Customers must make a deposit of at least €10 before they can withdraw any winnings associated with Free Spins.

Version 5. Last updated: 14 August 2017