Responsible and Fair Gambling Policy
Responsible and Fair Gambling
At 10Bet, we want our customers to enjoy betting and gaming with us. We are committed to providing our customers with an efficient, secure, fair and socially responsible service. We therefore have in place a number of measures that we believe both assist and reassure customers:
Rules
All transactions with 10Bet are covered by our general terms and conditions as well as product specific "Betting Rules" and "Betting Info".
Restricted Territories
We cannot open accounts, or process bets or financial transactions, for individuals residing in USA and Israel.
10Bet's Privacy Policy
We will process any personal information provided to us or held by us relating to you in the manner set out in this statement. By submitting your information to us and using our web site you confirm your consent to the use of your personal information as set out in this Privacy Statement. We may use your personal information together with other information for the purposes of processing your bets, making decisions about and managing your account, administering the services we provide and researching information for our demographic profiles.
10Bet is the sole owner of the personal information we collect from our clients; we do not share it with any third party. We will not give, trade or sell this information to any organization or business, or to any individual not employed by us. If a client provides personal information while in contact with our customer service departments, we will use it only for the purpose of customer service. We will not sell a client’s phone number to telemarketers or anyone else. You are entitled to a copy of the information we have about you. If any of the information you have provided us with changes at any time or appears to be incorrect or you wish to receive a copy, please contact us.
Use of Cookies
We may use cookies as a means of collecting information from a web server for the above purposes following a customer's use of the website. We do not monitor the activities of individual customers.
10Bet does not disclose to advertisers any information about individual customers.
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Under Aged and Vulnerable Persons Policy
Minor Protection and Self Exclusion policy
10Bet requires new customers to declare that they are of lawful age in their respective jurisdiction, and we pursue reasonable measures to verify this information. We carry out electronic age verification checks on customers who use payment mechanisms that we know can be used by children. In addition, we carry out age checks on a random selection of all other customers regardless of the method of payment. We also ensure that all advertising promotional activity is not targeted at minors.
Following Information is presented at 10Bet's website
Here are some easy steps to help you prevent minors from logging on and gambling without your knowledge:
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Use child protection software to block gaming sites from under 18's. |
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Do not leave the computer unattended when you are logged on to the software. |
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Do not share your credit card or bank account details with minors. |
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Do not leave the "Save Password" option enabled on any 10Bet software login screen |
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Create separate profiles for your children on computers so that when they log in they cannot access your information. |
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If you know someone under the age of 18 (or the lawful age in their respective jurisdiction) who is registered with us, please contact us at info@10bet.com immediately |
Self-exclusion or Opt-out
On request, 10Bet will close any customer's account or accounts for a minimum period of 6 months during which time it will not be possible for the account(s) to be re-opened for any reason. During the period of opt-out, 10Bet will do all it can to prevent new accounts being re-opened An account that is simply 'closed' can be re-opened by the customer at any time. To use our self exclusion option, email us at
accounts@10bet.com with details of all the accounts you have opened with us.
Know your limits
Please try and establish limits for purchasing, wagering and even losses before you commence gambling.
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Social Responsibility Policy
10Bet is committed to responsible gaming. We seek to not only comply with all legislation and guidelines provided by online gaming and content bodies, but to exceed them. We see online gambling as a legitimate form of entertainment that is enjoyed by our customers worldwide.
The following is presented on 10Bet's website:
Keeping control
. Whilst the majority of people do gamble within their means, for some gambling can become a problem. It may help you to keep control to remember the following:
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Gambling should be entertaining and not seen as a way of making money |
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Avoid chasing losses |
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Only gamble what you can afford to lose |
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Keep track of the time and amount you spend gambling |
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If you want to have a break from gambling you can use our self exclusion option by emailing us at accounts@10bet.com with details of all the accounts you have opened with us. 10Bet will then close your account(s) for a minimum period of 6 months, during which time it will not be possible for the account(s) to be re-opened for any reason. |
Problem Gambling. If you are concerned that gambling may have taken over your (or someone else's life) then the following questions may help you find out:
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Do you stay away from work, college or school to gamble? |
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Do you gamble to escape from a boring or unhappy life? |
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When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible? |
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Do you gamble until your last penny is gone, even the fare home or the cost of a cup of tea? |
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Have you ever lied to cover up the amount of money or time you have spent gambling? |
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Have others ever criticized your gambling? |
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Have you lost interest in your family, friends or hobbies? |
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After losing, do you feel you must try and win back your losses as soon as possible? |
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Do arguments, frustrations or disappointments make you want to gamble? |
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Do you feel depressed or even suicidal because of your gambling? |
The more you answer 'yes' to these questions, the more likely you are to have a serious gambling problem. To speak to someone about this contact the GamCare confidential helpline on 0845 6000 133 or visit their website for further information.
www.gamcare.com
www.gamblersanonymous.com
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